BILLING
Refund Policy
Learn about Toolip’s refund eligibility and how to request a refund if needed.
Am I eligible for a refund?
Am I eligible for a refund?
Toolip.io offers refunds for orders canceled within 2 days of the original payment, as long as your total bandwidth usage is under 50MB.
How can I check my remaining bandwidth?
How can I check my remaining bandwidth?
You can monitor your current bandwidth usage in the Toolip.io dashboard to determine if you meet the refund eligibility criteria.
How do I get a refund?
How do I get a refund?
To cancel your proxy and to get a refund, please follow our Cancel Plan option. If you meet the criteria in our refund policy, the option will be available. If it’s not and you believe you qualify, don’t hesitate to contact us.
What if I don’t qualify for a refund?
What if I don’t qualify for a refund?
In certain cases, exceptions may be granted. If you believe you should still be eligible for a refund, you can submit a request via email at support@toolip.io. Be sure to provide details about your situation to help us review your request.
Can my order be declined?
Can my order be declined?
Toolip.io reserves the right to refuse or cancel your order or access to services if fraudulent, unauthorized, immoral, or illegal activity is suspected.